Privacy and data handling

Know where the conversation lives.

The current Windows prototype stores audio and text locally by default. Here is what that means in practice, including its limits.

Local by default

Audio and content stay on your device

The app has no cloud sync or clinical record integration. A speech recognition model may download from its provider, but the provider is not sent your audio or conversation content.

Stored until you act

Local files remain available

Conversations, the local database and recordings remain on the computer until you remove them. “Zero server-side conversation storage” does not mean zero local retention.

Backups

Text backup has a narrow scope

The app creates a local text backup when it closes and can restore one as separate recovered conversations. Audio and timed segments are not included. Back up the whole data folder if you need audio copies.

Your device

Protect access to Windows

Local database and audio files are not encrypted at rest in this version. Use a protected Windows account and device. Multi-user access controls and an audit trail are still future work.

For sensitive information

Current safety and clinical limits

Use sample data for evaluation.

This prototype has not been clinically validated. Do not use live patient data until privacy, security and clinical workflows have been reviewed for your setting.

Speech recognition may make important mistakes. Check a transcript against its recording before relying on it. Notes and action lists are drafts, and clinical notes require a human review. WordHeld does not infer diagnoses or produce verified clinical summaries.

Workplace policies, recording consent, retention duties and professional obligations vary. Assess those requirements before any production use.

Storage and removal

New Windows installations store data under %LOCALAPPDATA%\WordHeld. Existing installations continue to use their original data folder. Storage & preferences shows disk use and opens the folder. You can remove current audio while keeping text, or manage files on the device.

Archiving only hides a conversation in the app; it does not delete it. Text backups and exported copies remain wherever you save them. Review those copies when deciding what to retain or remove.

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